Privacy Policy

Last updated: 23 September 2026

This notice explains privacy when using the Adelaide Skin Clinic website. It covers website functions and how to raise a privacy enquiry. For information about the handling of your consultation or medical records, please contact the clinic directly.

Browsing this website

You can browse the clinic information without creating an account or providing your name. Delivering web pages involves processing technical information such as your IP address, the requested page, browser information and request time. Hosting services may retain access or security logs to operate and protect the website.

Fonts and images are served with the website. The location panels include an interactive Google Map. When a map loads, your browser connects to Google, which receives technical information such as your IP address and may use cookies or associate activity with your Google account. You can read Google’s privacy policy for details.

Optional website analytics

With your permission, this website uses Google Tag Manager to load Google Analytics 4. Analytics remains disabled unless you select “Allow analytics” in the website privacy choices.

Google Analytics may collect information about how the website was found and used, including pages visited, approximate location, browser and device information, referral source, and interactions such as booking, telephone and directions link clicks. Website events are configured without names, telephone numbers, form contents or other information intended to directly identify you. The clinic uses this information to understand website performance and improve access to booking and contact options. It is not used for remarketing or personalised advertising.

You can change your choice at any time through “Cookie Settings” in the website footer. Declining analytics does not affect access to the website or clinic services.

Cookies and browser storage

The website stores your analytics choice in your browser so it can remember whether you accepted or declined analytics. If analytics is allowed, Google Analytics may use cookies or similar browser storage to distinguish visits and produce aggregated reports.

If you arrive through a campaign link, recognised UTM campaign parameters are temporarily kept in session storage while you make your analytics choice. They are sent to Google Analytics only if you allow analytics, then removed after the first page view. They are removed immediately if you decline. You can also delete stored website data through your browser settings.

Appointments and contact

This website does not include an online contact form and does not collect messages or clinical information. Call (08) 8224 7500 for appointments and general enquiries. In an emergency, call 000.

Appointment buttons take you to HotDoc to book with Dr. Omair Chaudry at Klemzig Village Medical Clinic. Information you enter there is handled by HotDoc under its privacy policy. Booking details are not collected through a form on this website. You can also call reception for appointments or privacy enquiries.

External links and sharing

Selecting a HotDoc or Google Maps link opens an external service. That service may process technical information, use cookies or associate your activity with an account you hold. Read its privacy information before using it.

Google Tag Manager is used only to manage the approved Google Analytics configuration. Adding an advertising or additional tracking service requires a separate privacy review and an update to this notice and the website consent controls.

Storage and overseas processing

The handling and location of technical logs depend on the hosting service. External services may process information outside Australia. Contact the clinic for details of the providers, retention periods and countries relevant to your enquiry. This notice does not state where the clinic stores medical records.

No online service can guarantee complete security. Avoid putting sensitive information into website addresses or social-media sharing tools. Ask reception about an appropriate way to provide medical information.

Access, correction and privacy enquiries

You can ask the clinic about personal information it holds about you, request access, or ask for information to be corrected. Contact reception on (08) 8224 7500 or write to Adelaide Skin Clinic, 280 North East Road, Klemzig SA 5087. Ask to speak with the person responsible for privacy. Identity verification may be needed before information can be provided or changed.

Privacy complaints

Raise your concern with the clinic first using the contact details above. Explain what happened and the outcome you are seeking, and ask how your complaint will be handled. Avoid including unnecessary medical details in an initial enquiry.

If you are not satisfied with the response, or have not received one within 30 days, you can contact the Office of the Australian Information Commissioner (OAIC) for information about making a privacy complaint.

Updates to this notice

This notice will need to reflect any changes to website forms, booking, analytics or other services. The date above identifies the latest update. You can also use our contact page to find the clinic’s telephone number and location.